OUR MISSION

Blue Crane Hospitality’s mission is to ADD VALUE. We do this by developing and maintaining quality partnerships with all our Clients by delivering the personal touch and adopt a “Hands-On” approach. We deliver tailor-made, workable solutions to all our Partners who span the spectrum from the large Full-Service Hotels to the small Limited-Service and Boutique Hotels.

BACKGROUND

Blue Crane Hospitality was founded by Prema Naidoo who carries with her over 20 years experience in National and International Hospitality Management in various Senior and Executive Operational roles.

As a Hospitality Operations Management Professional, Hospitality IT Systems Specialist and a Project Management Professional, Prema is eminently qualified to comment on a vast range of Hospitality Operations Areas from all aspects of Rooms Divisions Management including Strategic Accommodation Selling Strategies and Yield and Channel Management to the Hands-On skills Training of Kitchen Assistants and Bell Staff. Prema adopts a hands-on approach, and is not afraid to roll up her sleeves and “Walk the path” with the Team to achieve the desired outcomes.

THE BLUE CRANE HOSPITALITY STORY

At Blue Crane Hospitality we firmly believe in the philosophy “Engaged Employees Increase Bottom Line Performance”. We therefore place great emphasis on empowering Key Champions within your organisation to achieve Business Strategic Objectives that noticeably improve Guest Satisfaction results to achieve Profitable outcomes. 

Our diverse experience ensures that Training and Policies and Procedures are tailor-made to meet the individual Business needs so as to seamlessly integrate with the Operation, thereby providing a total solution.