Our IT Project Management Services is designed to assist Independent Hotels or Corporate Chains with Implementing, Configuring and Training (ICT) Services, whether it is with your Property Management Solution or an Interfaced Solution. Our diverse team has the necessary experience to understand and deal with the unique set of challenges that comes with an ICT Project, whether it is the installation of a new Software Product or upgrading from a Legacy Software Product.

Areas of Expertise:

  • Property Management Systems
  • Sales & Catering Systems
  • Central Reservation Systems
  • Revenue Management Systems
  • Customer Relationship Management

Service areas covered include:

  • Developing Policies & Procedures which could incorporate Brand and Corporate Standards
  • Developing the “MASTER” SHELL
  • Developing Pre-Installation Guides and Documentation
  • Developing User Training Manuals
  • Project Management:
    • Implementation Plans
    • Roll-out Schedules
    • Resource Plans
    • End-User Training Plans, etc