TRAINING SERVICES

We are ideally placed to provide On-Site Individual or Group Training Services specifically tailored to your organisation’s requirements which may incorporate your Corporate or Brand Strategies and Requirements.

Courses Available:

  • Systems Training

-      Property Management Systems (PMS)

-      Sales and Catering Systems (S&C)

-      Central Reservations Systems (CRS)

-      Revenue Management Systems (RMS)

-      Customer Relationship Management (CRM)

-      Point-of-Sale (POS) Systems

-      Inventory Control Systems

  • Rooms Divisions Operations Training
  • Guest Services Training
  • Safe Hygiene Practices for Food Handlers
  • Selling Strategies for Accommodation Services
  • Telephone Communication Skills & Telephone Etiquette